Billing Overview
BuildVoiceAI billing has two components: a monthly platform subscription and per-minute usage charges. This section covers everything you need to know about managing your billing.
How Billing Works
Platform Subscription
Your monthly subscription covers access to the BuildVoiceAI platform, including the agency dashboard, client portal, integrations, and features gated by your plan tier. Subscriptions are billed monthly through Stripe.
There are three plan tiers, each available in Self-Service and Managed variants:
| Plan | Self-Service | Managed |
|---|---|---|
| Starter | $67/mo | $97/mo |
| Growth | $147/mo | $197/mo |
| Agency | $297/mo | $397/mo |
Per-Minute Usage
On top of your subscription, you pay $0.15 per minute for every call processed through BuildVoiceAI. This platform fee is charged in addition to whatever your voice provider (Retell, Vapi, or Bland) charges you directly.
Usage is tracked in real time and billed at the end of each billing cycle.
Provider costs (Retell, Vapi, Bland) are billed separately by the provider. BuildVoiceAI’s $0.15/min platform rate is an additional charge for the dashboard, analytics, workflows, and white-label features.
Billing Pages
Plan Tiers
Compare all three plan tiers side by side. See client limits, feature access, and which tier is right for your agency size.
Managing Your Subscription
View your current plan, billing cycle, payment method, and invoices. Cancel or reactivate your subscription.
Usage & Minutes
Track your per-minute usage with daily, weekly, and monthly breakdowns. See which agents are consuming the most minutes.
Upgrading Your Plan
Upgrade to unlock more clients, features, and capabilities. Understand prorated billing and what changes when you move to a higher tier.
Payment Methods
BuildVoiceAI accepts credit and debit cards through Stripe. You can update your payment method at any time from the billing page without interrupting your service.
Set up a card with automatic payments to avoid any service interruption. If a payment fails, you will receive email reminders before any access is restricted.