Plan Tiers
BuildVoiceAI offers three plan tiers, each available in Self-Service and Managed variants. Self-Service plans are for agencies that handle their own setup. Managed plans include onboarding assistance and priority support.
Pricing at a Glance
| Starter | Growth | Agency | |
|---|---|---|---|
| Self-Service | $67/mo | $147/mo | $297/mo |
| Managed | $97/mo | $197/mo | $397/mo |
| Platform rate | $0.15/min | $0.15/min | $0.15/min |
All plans include access to all three voice providers (Retell, Vapi, Bland). Provider costs are billed separately by the provider.
Feature Comparison
Client Limits
| Feature | Starter | Growth | Agency |
|---|---|---|---|
| Maximum clients | 3 | 10 | 25 |
| Client portal | Yes | Yes | Yes |
| Client permissions | Yes | Yes | Yes |
Voice & Agents
| Feature | Starter | Growth | Agency |
|---|---|---|---|
| Voice providers (Retell, Vapi, Bland) | All | All | All |
| Agents | Unlimited | Unlimited | Unlimited |
| Phone numbers | Unlimited | Unlimited | Unlimited |
| Test calls | Yes | Yes | Yes |
| Live call monitoring | Yes | Yes | Yes |
Workflows & Automation
| Feature | Starter | Growth | Agency |
|---|---|---|---|
| Workflows | Basic | Advanced | Advanced |
| Workflow actions | Core set | Full set | Full set |
| Scheduled calls | Yes | Yes | Yes |
Integrations
| Feature | Starter | Growth | Agency |
|---|---|---|---|
| GoHighLevel (GHL) | --- | Yes | Yes |
| HubSpot | --- | Yes | Yes |
| Google Calendar | --- | Yes | Yes |
| Calendly | Yes | Yes | Yes |
| Webhooks | Yes | Yes | Yes |
Analytics & Reporting
| Feature | Starter | Growth | Agency |
|---|---|---|---|
| Call history & search | Yes | Yes | Yes |
| Call recordings & transcripts | Yes | Yes | Yes |
| Sentiment analysis | Yes | Yes | Yes |
| Analytics dashboard | Basic | Full | Full |
| A/B testing (experiments) | --- | --- | Yes |
Platform Features
| Feature | Starter | Growth | Agency |
|---|---|---|---|
| White-label branding | Basic | Full | Full |
| Custom domain | --- | Yes | Yes |
| API access | --- | --- | Yes |
| Priority support (Managed) | --- | Yes | Yes |
Choosing the Right Plan
Starter plan required Starter — Getting Started
Best for agencies just launching their voice AI service with a small number of clients. You get full access to all voice providers and core features, with a limit of 3 clients.
Choose Starter if:
- You are testing the platform with your first few clients
- You do not need CRM integrations (GHL, HubSpot)
- You want to keep costs low while validating your service offering
Growth plan required Growth — Scaling Up
Best for agencies with a growing client base that need CRM integrations, custom domains, and the full analytics suite.
Choose Growth if:
- You have 4-10 active clients
- You need GHL, HubSpot, or Google Calendar integrations
- You want a custom domain for a fully branded client portal
Agency plan required Agency — Full Scale
Best for established agencies running voice AI at scale. Includes everything in Growth plus A/B testing, API access, and the highest client limit.
Choose Agency if:
- You manage more than 10 clients
- You want to run A/B experiments to optimize agent performance
- You need API access for custom integrations or automation
Self-Service vs Managed
Both variants include the same features for each tier. The difference is in support:
- Self-Service — You handle setup, configuration, and troubleshooting using documentation and standard support
- Managed — Includes guided onboarding, configuration assistance, and priority support response times
If you are confident with SaaS platforms and voice AI configuration, Self-Service is the better value. Choose Managed if you want hands-on help getting started or prefer faster support.
Ready to Upgrade?
See Upgrading Your Plan for step-by-step instructions and information about prorated billing.